Terms of service

These terms apply to your use of emberandgem.store and purchases from Ember & Gem. By using our store or placing an order, you agree to these terms.

Products and descriptions
We aim to describe our products accurately. Product appearance and colors may vary depending on your screen. Please review the listed sizing, materials, and product details before purchasing.

Orders and payments
Please provide accurate contact, payment, and shipping information. Prices are displayed in US dollars. Any applicable taxes and charges are shown at checkout before you complete your purchase.

If an item is unavailable or an order contains a pricing or listing error, we may contact you to resolve the issue or cancel the affected order and refund any payment collected for it.

Shipping
We offer free shipping on orders sent within the United States, with no minimum purchase required. Processing and delivery times are estimates, not guarantees. Please refer to our Shipping Policy for details.

Returns and refunds
You may request a return within 30 days of receiving your order for returns, unworn, undamaged items in their original packaging. We cover required return shipping for damaged or incorrect items. Please refer to our Return and Refund Policy for complete instructions.

Promotional offers
Discounts are subject to the eligibility, expiration dates, and exclusions stated with each offer.

Acceptable use
You may not use our website for unlawful or fraudulent purposes, interfere with its operation, or misuse another person’s information.

Privacy
Our collection and use of personal information are described in our Privacy Policy.

Consumer rights
Nothing in these terms limits rights or remedies that cannot be excluded under applicable law.

Changes to these terms
We may update these terms by publishing a revised version on our website. Changes will not retroactively alter the terms of an order already accepted.

Contact
Ember & Gem
608 Main Street #22
Scott City, MO 63780
United States

info@emberandgem.store